Accessibility

We believe fun should be easy so we’ve provided the details below to help plan your visit. If you have an additional queries please get in touch with our helpful staff at info@scenicworld.com.au or call 1300 SKYWAY (+61 2 4780 0200 from overseas).

OPENING HOURS

Scenic World is open every day of the year from 9:00am – 5:00pm.

GETTING HERE

For full transport options, please visit our Getting Here page.

PARKING

We have ample free, undercover parking on site in addition to a dedicated coach and bus park. Tesla Connector charging points for electric vehicles are available to the public in our multi storey carpark with 240v 10A 3 pin wall outlets (up to 22kW).

DISABLED ACCESS

Before visiting Scenic World, we recommend contacting Scenic World to discuss your individual requirements. Our friendly staff will assist you with planning your day to maximise your Scenic World experience.
Please note the Scenic Railway is not wheelchair accessible. however, the Scenic World’s Main Building along with both the Cableway and Skyway are wheelchair accessible.

The Scenic Railway is steep; it travels at a maximum speed of 16km per hour down and up a 52° incline. For comfort and safety, the Railway is not suitable to guests with:

  • A physical impairment that prevents them using their legs or arms to support their body weight on the incline for the duration of the ride; or
  • Serious neck or back injuries.

Alternate access into the valley and to the 380 metre wheelchair-friendly section of the Scenic Walkway is available via the Cableway.

FAMILIES WITH YOUNG CHILDREN

Scenic World is a third-generation family business and welcomes families with children.

All Scenic World experiences are suitable for children of any age. Babies and small children are welcome on all rides and must be held by a guardian as baby seats are not provided on the RailwaySkyway or Cableway. Prams are not permitted on the Railway and pram accessibility is limited on the Walkway.

Pram parking, storage lockers and baby change facilities are located in our Main Building.

PAYMENT OPTIONS

We accept cash, EFTPOS, foreign currency and all major credit cards. An ATM is available behind the main ticket desk.

STAYING IN TOUCH

A public telephone is located in our Main Building and free WiFi is available in the Terrace Café. Mobile or cellphone reception may be inconsistent under the rainforest canopy in the valley but is strong from the Main Building.

A postbox is located opposite the Main Building with postage stamps available for purchase in our retail outlet.

LAST MINUTE ESSENTIALS

Forgot something? From drinks and snacks to wet weather gear, hats and sunscreen, we have a range of essentials available for purchase in our retail outlets.

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FREE SHIPPING WITHIN AUSTRALIA FOR ORDERS OVER $100 (Excludes Honey)