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Scenic World employs across a broad range of customer service roles in our Rides, Retail, Tickets and Food & Beverage teams. Behind the scenes we employ business support staff in finance, marketing, IT systems, engineering, support services and specialist maintenance.

Our approach to recruitment prioritises capability and culture. We encourage applying for roles relevant to your experience, skills, qualifications and interests.

Scenic World offers an inclusive workplace built on shared values. Our best outcomes are collaborative: our business and employees thrive when there is alignment between our goals and values. A third-generation Australian family business, we are eco-certified, socially responsible and focussed on sustainability.

The Scenic World team is diverse in technical expertise, life stories and personal interests. We are united by our connection to the place we’re lucky to call home. We have an authentic desire to host the world and share the unique natural and cultural history of our epic backyard. This is what we do every day.


We are passionate custodians of a historic site with a strong connection to our World Heritage-listed region. We are committed to protecting and sharing our unique Blue Mountains environment with the world.

Passionate about our Environment

We love the Blue Mountains - we choose to live here and are proud to come to work. As custodians of a pristine corner of the world, our job is unique: preserve the site - from escarpment to rainforest; educate our visitors; share our love for this World Heritage-listed region.

Our People Come First

Scenic World is a third-generation family business and we treat our staff and visitors like family (or better in some cases!). We look out for one another and the team is a priority. We are friendly, informed and empowered to host nearly 1 million happy visitors annually.

Have Fun

Have you travelled on the world’s steepest train, or looked through the Skyway’s glass floor in mid-air? It’s fun and fun is central to how we work. Fun is infectious, it allows us to think creatively, communicate easily, and build rapport with workmates and visitors. People come here for a great time, and our work culture supports that.

Always Evolve

We don’t stand still. Ever. We are a world class attraction with a long-term vision of constant improvement - of doing things. Better rides, better facilities, better service, which leads to better visitor experience. Our entrepreneurial history and can-do approach motivate us to stay at the forefront of tourism.

Create the Unforgettable

We ensure each and every visitor leaves Scenic World with an unforgettable memory. We strive to pre-empt their needs, uncover the experience they want and deliver it. Whether our visitors are school kids, romantic couples, families or overseas guests, our exceptional service and attention to the little things help us create the unforgettable.


Working at Scenic World allows you to spend time in nature, engage with visitors from all corners of the globe, and achieve work life balance. We invest in our culture and are an employer of choice in the Blue Mountains with benefits including:

  • Free on-site parking.
  • Discounted food and beverages from our cafe and items from our retail store.
  • Employee Assistance Program.
  • Training and development.
  • Uniform provided (never worry about what to wear to work again!)
  • Work in a beautiful environment, adjoining the Blue Mountains National Park.
Staff on EATS270 balcony with Skyway in background.Staff on EATS270 balcony with Skyway in background.


The City of the Blue Mountains comprises a series of charming villages within the UNESCO listed Greater Blue Mountains World Heritage Area. Just 90 minutes from Sydney, these epic landscapes form one of the largest tracts of protected bushland in Australia. It is located within Country of the Darug and Gundungurra peoples, indigenous nations of the world’s oldest living culture.

Scenic World is perched on escarpment in the village of Katoomba, NSW’s inaugural City of the Arts and popular base camp for adventure sports such as rock climbing, canyoning and mountain biking. This mountain town plays host to visitors from around the world, with over 1.1. million heading to Scenic World annually.

The mountain-scapes surrounding us are constantly changing through each distinct season. From bushwalking and gardening to fine dining and the arts, nature influences many aspects of local lifestyle. This is complimented by a varied calendar of events from Blue Mountains Music Festival to Leura Gardens Festival and the annual Ultra Trail Australia. A popular tree-change destination, the community of the Blue Mountain’s 80,000 residents includes many seeking true work life balance in a bucket-list destination.


Positions that are currently available at Scenic World are listed below.


We are on the hunt for exceptional casuals to join our pool who are outgoing, proactive and love to have fun!

Our casuals are responsible for providing excellent customer service and ensuring that all visitors to Scenic World are made to feel welcome from the moment they step foot on site. You could be working in our Rides Team, Tickets Team, Retail Team, Food & Beverage or Kitchen team. You will be responsible for providing our guests with instructions on where to go, what to do and what to expect and how to make the most out of their experience with us.

For our casuals, there is an expectation that you will have strong availability and will be available to work at short notice.

To apply please email with your resume and cover page.