CAREERS AT SCENIC WORLD

Passionate about our Environment

We love the Blue Mountains - we choose to live here and are proud to come to work. As custodians of a pristine corner of the world, our job is unique: preserve the site - from escarpment to rainforest; educate our visitors; share our love for this World Heritage-listed region.

Our People Come First

Scenic World is a third-generation family business and we treat our staff and visitors like family (or better in some cases!). We look out for one another and the team is a priority. We are friendly, informed and empowered to host nearly 1 million happy visitors annually.

Have Fun

Have you travelled on the world’s steepest train, or looked through the Skyway’s glass floor in mid-air? It’s fun and fun is central to how we work. Fun is infectious, it allows us to think creatively, communicate easily, and build rapport with workmates and visitors. People come here for a great time, and our work culture supports that.

Always Evolve

We don’t stand still. Ever. We are a world class attraction with a long-term vision of constant improvement - of doing things. Better rides, better facilities, better service, which leads to better visitor experience. Our entrepreneurial history and can-do approach motivate us to stay at the forefront of tourism.

Create the Unforgettable

We ensure each and every visitor leaves Scenic World with an unforgettable memory. We strive to pre-empt their needs, uncover the experience they want and deliver it. Whether our visitors are school kids, romantic couples, families or overseas guests, our exceptional service and attention to the little things help us create the unforgettable.

Positions that are currently available at Scenic World are listed below.

 The Communications Manager works across all areas of the business with a strong focus on strategic communications, public relations, social media, issues management, media relations and internal communications.

Working within the marketing team, you will implement and deliver innovative internal and external communications strategies that resonate with consumers, staff, media, industry and stakeholders. 

You will bring your creative talents to develop engaging and purposeful content across all platforms, while your proactive approach to media relations will attract positive earned media and PR that positions Scenic World as an industry leader. Above all, you will act as a brand ambassador and contribute to a positive work environment that values collective excellence,

This exciting role requires a highly motivated strategic thinker who thrives working in a busy, fast-paced environment. In return you will have the opportunity to work in a fun, dynamic and positive environment for a family business that takes pride in supporting the Blue Mountains community. 

Key responsibilities:

·        Creation and delivery of all PR and media campaigns/activities

·        Leverage existing media relationships while developing relationships with industry

·        Develop strategy and distribute content for digital, social and traditional media channels, including press releases and publicity resources

·        Develop and implement strategies to encourage interaction across internal and external communication platforms

·        Measure and report on media engagement and success

To be successful in this role, you will have demonstrated experience working in a similar role, ideally from Tourism or Attractions industries, be tertiary qualified in a related discipline (preferred), be super confident handling media, be a stand out with your communications skills and be able to demonstrate your strategic thinking.

This role works 4 days per week and can be spread over 5 days if you’d prefer.

In return, you will have the opportunity to work in a fun, dynamic and positive environment for a family business that takes pride in supporting the Blue Mountains community.

To apply, email your resume and cover letter to people@scenicworld.com.au

Scenic World is a third-generation family business that is passionate about sharing and promoting the Blue Mountains with the World. With a commitment to ensuring we always evolve; Scenic World strives to deliver unforgettable and world-class experiences to our visitors.

We are seeking an experienced customer service lead who loves nothing more than ensuring our service specialists create an unforgettable experience for customers. 

This is a unique role, with responsibility for two small teams. Our Experience Planner team help individual and groups customers with their bookings and enquiries. Our Beyond Skyway team guide customers on a once-in-a-lifetime experience on top of the Scenic Skyway.

As the Team Leader, you will be responsible for the day-to-day operations of the teams, including rostering, team comms, coaching and ensuring consistent and quality service delivery. 

This is a full-time role, from Tuesday to Saturday. 

To be successful in this role, you will have demonstrated supervisory experience in a customer centric role, be able to work in a highly pressurised environment and have excellent communication skills.

In return, you will have the opportunity to work in a fun, dynamic and positive environment for a family business that takes pride in supporting the Blue Mountains community.

We are looking for an experienced Chef / Cook to assist our Kitchen Manager with running our busy kitchen with a team of staff that will also require you to step up and run the kitchen when required and most importantly the role ensures the kitchen ticks all the boxes for food and WHS safety.

No more nights! This is a permanent part time role working day shift (excluding some events that may pop up from time to time), up to 4 days per week (most weekends) and works additional hours (of course paid) during the school holidays.

To be successful in this role, you will have demonstrated experience working in a similar role, be tertiary qualified, be able to work in a highly pressurised environment, be a natural born leader and have excellent communication skills.

In return, you will have the opportunity to work in a fun, dynamic and positive environment for a family business that takes pride in supporting the Blue Mountains community.

Applications to be sent to people@scenicworld.com.au

Scenic World is a third-generation family business that is passionate about sharing and promoting the Blue Mountains with the World. With a commitment to ensuring we always evolve; Scenic World strives to deliver unforgettable and world-class experiences to our visitors.

We are on the hunt for exceptional casuals to join our kitchen team who are outgoing, proactive and love to have fun!

The kitchen team support our Kitchen Manager and work to deliver high quality food and service to our Scenic World visitors. This will involve food prep, cooking, cleaning and following HACCP and WHS procedures.

We’d love to hear from people who have proven experience in all operational aspects of a kitchen, be willing to do whatever it takes for our customers (yep that includes washing the dishes), have outstanding communication skills and who love working as part of a team. 

For our casuals, there is an expectation that you will have strong availability and will be available to work at short notice. 

Applications to be sent to people@scenicworld.com.au

We are on the hunt for exceptional casuals to join our pool who are outgoing, proactive and love to have fun!

Our casuals are responsible for providing excellent customer service and ensuring that all visitors to Scenic World are made to feel welcome from the moment they step foot on site. You could be working in our Rides Team, Tickets Team, Retail Team, Food & Beverage or Kitchen team. You will be responsible for providing our guests with instructions on where to go, what to do and what to expect and how to make the most out of their experience with us.

For our casuals, there is an expectation that you will have strong availability and will be available to work at short notice.

To apply please email hr@scenicworld.com.au with your resume and cover page.