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Scenic World employs across a broad range of customer service roles in our Rides, Retail, Tickets and Food & Beverage teams. Behind the scenes we employ business support staff in finance, marketing, IT systems, engineering, support services and specialist maintenance.

Our approach to recruitment prioritises capability and culture. We encourage applying for roles relevant to your experience, skills, qualifications and interests.

Scenic World offers an inclusive workplace built on shared values. Our best outcomes are collaborative: our business and employees thrive when there is alignment between our goals and values. A third-generation Australian family business, we are eco-certified, socially responsible and focussed on sustainability.

The Scenic World team is diverse in technical expertise, life stories and personal interests. We are united by our connection to the place we’re lucky to call home. We have an authentic desire to host the world and share the unique natural and cultural history of our epic backyard. This is what we do every day.


We are passionate custodians of a historic site with a strong connection to our World Heritage-listed region. We are committed to protecting and sharing our unique Blue Mountains environment with the world.

Passionate about our Environment

We love the Blue Mountains - we choose to live here and are proud to come to work. As custodians of a pristine corner of the world, our job is unique: preserve the site - from escarpment to rainforest; educate our visitors; share our love for this World Heritage-listed region.

Our People Come First

Scenic World is a third-generation family business and we treat our staff and visitors like family (or better in some cases!). We look out for one another and the team is a priority. We are friendly, informed and empowered to host nearly 1 million happy visitors annually.

Have Fun

Have you travelled on the world’s steepest train, or looked through the Skyway’s glass floor in mid-air? It’s fun and fun is central to how we work. Fun is infectious, it allows us to think creatively, communicate easily, and build rapport with workmates and visitors. People come here for a great time, and our work culture supports that.

Always Evolve

We don’t stand still. Ever. We are a world class attraction with a long-term vision of constant improvement - of doing things. Better rides, better facilities, better service, which leads to better visitor experience. Our entrepreneurial history and can-do approach motivate us to stay at the forefront of tourism.

Create the Unforgettable

We ensure each and every visitor leaves Scenic World with an unforgettable memory. We strive to pre-empt their needs, uncover the experience they want and deliver it. Whether our visitors are school kids, romantic couples, families or overseas guests, our exceptional service and attention to the little things help us create the unforgettable.


Working at Scenic World allows you to spend time in nature, engage with visitors from all corners of the globe, and achieve work life balance. We invest in our culture and are an employer of choice in the Blue Mountains with benefits including:

  • Wellness initiatives such as staff massages.
  • Free lunch prepared daily in our commercial kitchen.
  • Free on-site parking.
  • Employee Assistance Program.
  • Training and development.
  • Internal rewards and recognition scheme.
  • Tangible ways to support local environment and community through our philanthropic program, Shared.
Staff on EATS270 balcony with Skyway in background.Staff on EATS270 balcony with Skyway in background.


The City of the Blue Mountains comprises a series of charming villages within the UNESCO listed Greater Blue Mountains World Heritage Area. Just 90 minutes from Sydney, these epic landscapes form one of the largest tracts of protected bushland in Australia. It is located within Country of the Darug and Gundungurra peoples, indigenous nations of the world’s oldest living culture.

Scenic World is perched on escarpment in the village of Katoomba, NSW’s inaugural City of the Arts and popular base camp for adventure sports such as rock climbing, canyoning and mountain biking. This mountain town plays host to visitors from around the world, with over 1.1. million heading to Scenic World annually.

The mountain-scapes surrounding us are constantly changing through each distinct season. From bushwalking and gardening to fine dining and the arts, nature influences many aspects of local lifestyle. This is complimented by a varied calendar of events from Blue Mountains Music Festival to Leura Gardens Festival and the annual Ultra Trail Australia. A popular tree-change destination, the community of the Blue Mountain’s 80,000 residents includes many seeking true work life balance in a bucket-list destination.


Positions that are currently available at Scenic World are listed below.

Team Leader—Retail

Australia’s most visited, privately-owned tourist attraction is currently seeking an experienced Team Leader for our Retail team.

This is a part-time role, from Friday to Monday. There is a requirement to flex up to full-time hours during peak periods, where your days of work may change, subject to operational requirements.

The successful candidate will lead a small Retail team that is centred around providing exceptional customer service for our valued guests.

Your previous experience in a similar role will allow you to confidently manage team rosters, training and provide support to team members. Your positive attitude is one of your greatest assets, as is your ability to multitask, work under pressure, and think on your feet to quickly resolve issues as they arise.

Key responsibilities include:

- Overseeing the day-to-day functions of the Retail team
- Maintaining customer service excellence across the team
- Mentoring and supporting team members
- Managing staff rosters using an online system
- Fostering a positive team culture

 This exciting part-time role requires a practical, hands-on leader, who thrives on working in a team environment. In return, you will have the opportunity to work in a fun, dynamic and positive environment for a family business that takes pride in supporting the Blue Mountains community.


To view the full position description click here.
To apply please click the button below to be redirected to SEEK.
Closes 12th February.

Apply on SEEK

Head of Human Resources

This is a rare opportunity to join the Leadership Team of one of Australia’s leading tourist attractions in the beautiful World Heritage listed Blue Mountains. Scenic World is looking for a new Head of Human Resources on an ongoing, part-time basis (four days a week). The Head of HR is a key member of the Leadership Team reporting to the Managing Director at Scenic World with responsibility for providing strategic direction, advice and support across all operational human resource functions.

The successful applicant will use their leadership skills and extensive and well-rounded HR knowledge and experience to ensure the business is able to meet all its HR needs. This role is also responsible for the overall safety strategy and day-to-day management of WHS matters. They will be a culture champion and embrace our seasonal and young employees, whilst maintaining a high level of compliance including an initial focus on industrial relations as a result of the current trading climate. In addition to this, the person in this role will be able to display a pragmatic, solution-focused approach to the resolution of HR issues, a high standard of professionalism, and the ability to balance the needs of both the business and employees.


Click here view the full position description. Candidates are expected to demonstrate their suitability for the role by addressing the selection criteria in the position description. For further information, please contact Anthea Hammon, Managing Director on 02 4780 0200. Applications close 12 February 2020

Apply on SEEK